Stock Level and Pre-Ordering
Our website displays the available stock quantities for each item, or "AVAILABLE TO ORDER" when out of stock. Please note that these indications are estimates, as our stock levels do not account for walk-in trade, telephone orders, or similar activities.
If you place an order for an item currently out of stock, you can still pre-order it by clicking on the "PRE-ORDER PRODUCT" to add it to your cart. The product will be marked with a PRE-ORDER message in your shopping cart or at checkout, indicating its status.
When an item is marked with PRE-ORDER, it means we do not have sufficient stock to fulfil your order immediately. If you decide to proceed with the order, we will source the requested product(s) directly from Karcher UK Central stock as quickly as possible and dispatch the goods to you using the delivery method you selected during the checkout process i.e. once we receive the item into stock we will then despatch it using the delivery service requested.
If you see an "EMAIL ME WHEN AVAILABLE" button instead of "ADD TO CART" on a product page, it indicates that the product is currently unavailable or there is a delivery delay. By clicking the "EMAIL ME WHEN AVAILABLE" button and completing the short form, you will be automatically notified by email when the product is back in stock and is available for you to order.
For orders with multiple items, the delivery time of the complete order depends on the item with the longest lead time. Therefore, orders may be delayed due to items being on Pre-Order or other issues beyond our control. We will contact you whenever possible to inform you of any delays.
Please note that delivery status is subject to stock availability, and the guidelines above are not binding. message in your shopping cart or at checkout, indicating its status.