Who Are John Hutchings Services Ltd?
Since 1985, John Hutchings Services Ltd has been a trusted and highly respected supplier of cleaning machines across the United Kingdom. Now in our 39th year, we’ve built an unrivalled knowledge of the cleaning industry, supported by decades of hands-on experience.
As a friendly, independent, family-run business, we’re proud of our reputation for outstanding customer service, reliability, and treating every customer as an individual. To us, every customer is equally important—regardless of size—and our success is rooted in the loyalty and satisfaction of those we serve.
As Karcher Center JHS, we hold the prestigious title of Karcher Platinum Dealer. This recognition reflects our commitment to excellence and our ability to deliver the very best Karcher products and services.
Over the years, we’ve become one of the leading suppliers of cleaning machines and products across Norfolk, Suffolk, Cambridgeshire, Essex, Bedfordshire, and Hertfordshire. Based in Lowestoft, Suffolk—the UK’s most easterly town—Our founder, John Hutchings set-out a focus on supplying, servicing, and maintaining pressure washers for the commercial sector. From there, we quickly expanded to offer a wide range of cleaning machines and equipment from Karcher.
Our goal has always been simple: to provide customers with the best advice, the best products, and the best service—every time. We treat every customer as part of our extended team, working closely to understand their needs and deliver solutions that truly work.
Our Guiding Principles
- Offer honest advice: We’ll never recommend a product or service unless it’s right for you. If a repair isn’t cost-effective, we’ll tell you, and we’ll always suggest the option that provides the best long-term outcome.
- Supply only quality products: While our spare parts may not always be the cheapest, they are always of the highest quality and genuine Karcher parts—because saving a little now is no benefit if the part fails later.
- Listen and solve problems: We take time to understand each customer’s needs. By working as a coordinated team, we ensure the solutions we provide are tailored, practical, and effective.
- Learn and improve: We know that sometimes things don’t go perfectly. When that happens, we welcome feedback—it helps us learn, grow, and continually improve the service we provide.
Why Customers Choose Us
After nearly four decades, the majority of our customers return time and again—not just for the quality of our products, but for the advice, support, extensive range and the personal service we deliver. We believe working with us should be more than a transaction—it should be a positive experience. And our mission is to make sure every customer feels exactly that.