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Request Product Support | John Hutchings

If you have a product that arrives faulty, is damaged or develops a fault within the manufacturers warranty period:

  • A product you have ordered has been delivered damaged
  • A product you have ordered appears to be faulty
  • A product you have ordered has developed a fault within the manufacturers warranty period

We sincerely apologise for the inconvenience this may cause and assure you that we will strive to do our utmost to resolve this as quickly as we possibly can for you. 

Please reach out to our customer services team by filling out the form below and a dedicated customer services team member will contact you to ascertain the most effective solution to resolving the issue for you that will minimise downtime and provide the least amount of inconvenience to you and your organisation.